![]() Engaged the team in solving local problems, escalating systemic issues to your manager and central teams.Ensured members’ timely access to the care they need (appointments, phlebotomy visits, messages, and administrative support) and their issues are resolved quickly, with minimal waste and friction.Modeled the ideal team member experience through excellent on-boarding, training, performance feedback, skills coaching, learning opportunities and engaged career development.Built an engaged office team leveraging CICARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other), Active Daily Management, and Lean principles to meet patient and team experience goals.Manage the administrative team and office operations to ensure a great experience. Worked in collaboration with the manager, the District Manager, and clinical partner.Met the hospital’s patient promises of the outstanding quality of care, access, and patient-centered experiences.Report performance deficiencies to HR and seek advice on coaching methods to improve performance.Īction Cancer Hospital, New Delhi | Jan. Assist with staffing needs, participates in interviews and recommends candidates.Negotiate contracts and agreements as necessary with the assistance of legal counsel.Monitor office morale provide necessary guidance and direction to all office employees.Transmit announcements to office staff as necessary.Serve as the primary point of contact for all vendors and service providers.Organize and maintain electronic files to include invoices and financial, legal, and facility-related documents.Determine working hours and approve overtime, and ensures proper job training.Supervise other office staff as assigned maintains a record of remedial disciplinary action.Oversee management of facilities and any necessary property renovations.Maintain inventory of supplies and IT equipment. Manage the office budget and ensure spending is within budget limits. ![]() ![]() Coordinate daily management of the office, and will assist various business heads in implementing a range of changes as they relate to the Company’s goal of nationalization Ensure that all new hire requirements are met and the office orientation process is complete.Proven track record of leading successful change management and process improvement efforts.Įrnst and Young, New Delhi |Jan.Experience developing talent through mentorship and coaching, consistent feedback, goal setting, and Office ability.Proven ability to foster strong, collaborative team dynamics that ensure a supportive and engaged team culture.Ability to organize office administration and procedures, and ensure organizational effectiveness, efficiency, and safety. Proficient in Office Management, adroit completion of facilitation tasks and assists in achieving potential growth and expansion of the office. Strategic Office Manager with an industry experience in an administrative role of over eight years. OFFICE MANAGER- leveraging 8+ years of experience Phone: 9953776253 | Email: /company/getsetresumes ![]()
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